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Product FAQ's

Details to FAQ's and troubleshooting questions

18 articles
SRutuja From Plobal avatarJohn avatar+1
Written by Saalim Khan, Rutuja From Plobal, John and 1 other

How to get ECID or UDID for iOS devices?

S
Written by Saalim Khan. Updated over a week ago

How to change the Mobile App language?

Change the mobile app language to any other language you wish
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to change CTA (call to action buttons) colors?

buttons, add to cart, button color, theme
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to set up Categories & Sub Categories for Mobile App?

categories, sub categories, shopify, collections
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to set up Multi-Currency?

multi currency
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to uninstall Plobal Apps from Shopify App Store?

Steps to uninstall / cancel / delete the Plobal Apps subscription for my Shopify Store
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to unpublish/delete Android and iOS Apps?

Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to set up Featured Products?

Add Featured Products on the App Home Page for Android
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to change my Contact Info details on the app?

This article will help you change the Phone and Address under the "Contact us" section on the Mobile App.
John avatar
Written by John. Updated over a week ago

Can I migrate my Mobile Apps for my Shopify Store from an existing Developer to Plobal Apps?

Migrate your mobile app from existing developer account to Plobal Apps
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

How to Check-Mark all products/collections to "Visible Status" for the "Mobile App sales Channel" on my Shopify Admin?

Steps to checkmark my products to visibile status for the "Mobile App" sales channel
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

Does Plobal Apps support RTL (Right to Left) Layouts on the app

Atul avatar
Written by Atul. Updated over a week ago

Do you offer a Free Trial?

Free trial feature to check out the App
Rutuja From Plobal avatar
Written by Rutuja From Plobal. Updated over a week ago

What payment gateways (supported by Shopify) does the Mobile App support?

List of payment gateways supported by the mobile app sales channel
Atul avatar
Written by Atul. Updated over a week ago

What is the limit for the number of Promo images I can set up?

Maximum number of promo images that can be set up
Atul avatar
Written by Atul. Updated over a week ago

What is the limit for the number of Banners I can setup?

What is the maximum number of banners, we can setup on the mobile app?
Atul avatar
Written by Atul. Updated over a week ago

How to hide the "Discount Percentage" from the app?

Is it possible to hide the discount percentage displayed below each product on the app
Atul avatar
Written by Atul. Updated over a week ago

How to write a review for Plobal Apps on the Shopify App Store?

Here's how you can write a review for Plobal Apps on the Shopify App Store
Atul avatar
Written by Atul. Updated over a week ago