All Collections
App Marketing & Engagement
How to integrate Jivo Chat for your Mobile App?
How to integrate Jivo Chat for your Mobile App?
This feature will let users contact you via chat.
Rutuja From Plobal avatar
Written by Rutuja From Plobal
Updated over a week ago

Here are a few of things you should know about this integration - 

  1. You'll have to download the JivoChat app on your Shopify store.

  2. This feature is available for Power & above plans.

  3. After the integration, the mobile app update on Playstore & Appstore is mandatory. 

We will need a couple of details from you to Integrate Jivo Chat - 

  • Widget ID 

  • Site ID 

Here's how you can get this information from JivoChat dashboard - 

  1. Go to Manage section from left side panel.

  2. Click on Add Channels.

3. Select SDK option.
4. Put the Channel name & Add SDK Channel.
5. You'll find the Widget ID & Site ID on the next page.

6. Please email the Widget ID & Site ID on & we will add it for your mobile app. 

Please note - Once you provide the information, we will update the Android & iOS app within 24 hours. The Android app goes live within 24 - 48 hours & iOS app takes 6 - 7 business days.

Hope this article was helpful :)

Did this answer your question?