Here are a few of things you should know about this integration -
- You'll have to download the JivoChat app on your Shopify store.
- This feature is available for Power & above plans.
- After the integration, the mobile app update on Playstore & Appstore is mandatory.
We will need a couple of details from you to Integrate Jivo Chat -
- Widget ID
- Site ID
Here's how you can get this information from JivoChat dashboard -
- Go to Manage section from left side panel.
- Click on Add Channels.
3. Select SDK option.
4. Put the Channel name & Add SDK Channel.
5. You'll find the Widget ID & Site ID on the next page.
6. Please email the Widget ID & Site ID on email@example.com & we will add it for your mobile app.
Please note - Once you provide the information, we will update the Android & iOS app within 24 hours. The Android app goes live within 24 - 48 hours & iOS app takes 6 - 7 business days.
Hope this article was helpful :)