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How to send Push Notifications to users who abandon carts?
How to send Push Notifications to users who abandon carts?
Steps to do an abandon cart push notifications
Rutuja From Plobal avatar
Written by Rutuja From Plobal
Updated over a week ago

With PlobalApps, eCommerce store owners can easily target and send Abandoned Cart Push Notifications. We have integrated with a third-party analytics provider – CleverTap, which would help merchants to trigger a custom campaign for the same.

The following steps will allow any merchant to schedule Push Notifications to users who are abandoning their cart. 

Steps to send Push Notifications 

1) Login PlobalApps Dashboard and Select 

2) Click Select App > Analytics

3) Select Advanced Tab on the PlobalApp Dashboard

4) In the CleverTap dashboard, select Engagement > Campaigns

5) Click on the +Campaign green button.

6) Click on Mobile Push.

7) Click on Interaction within time.

8) Click on Advanced & Continue.

9) Now, select the group of people you wish to send this push notification to.
Click on +Create an AdHoc Segment. 

Select Added to cart in As soon as user does section.
And Does not do > Select Charged > 29 Minutes.
Go to Global Campaign Limit > Campaign Limit > Select second option & select 2 days > Click on Continue button. 

15) Click the Select button in the "Single message" section

16) For a Single Message, enter the Title and Message of the Push Notification.
[Note: Max. Push Notification Message length = 140 characters including space & shorter is better]

18) Check the Advanced checkbox to add Images, Sound file,s and App Deep links

19) Each Section iOS and Android have a separate input field. 

a)  Toggle the button next to the Sound file to enable the Default OS Sound of the platform for receipt of a notification.  (Default Sound File is supported on both iOS as well as Android)

b) Use the following formats App Deep Links

Android CleverTap Push Notification




iOS CleverTap Push Notification




*Contact your Success Manager to get your unique {{app-id}}. Please refer Deep Links article for more information about how to use app deep links.

20) Click the Continue to Overview button

21) Refer to all the sections in the overview, in case all data is as per your requirement, Click the "Schedule notification" button.

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