Under the basic analytics section, reports under the basic analytic section on the Plobal Apps dashboard are divided into 2 parts :
Download Numbers :
- iOS Download numbers:
The download numbers for iOS are updated every Monday and Thursday each week
- Android Download numbers:
Android download numbers are updated twice a week based on when the data is received from Google (this information updated at different stages as it takes time to receive such data from the Google Play Store).
Please note: if the apps are uploaded on your developer account on Google Play, Google then requires some additional authorization for us to pull / import these numbers from your Developer Account on the Plobal Apps dashboard.
In order to get access: we will require the email ID and password of the admin account used while creating the Developer Account for 48 hours. We will authorise your account with Google during these 48 hours and the download numbers will then start getting displayed on your Plobal Apps dashboard.
Please email the username and password to firstname.lastname@example.org, your sales representative or your customer success managers.
In case you require your download numbers to be updated more frequently or have any issues with viewing them on your dashboard, please get in touch with email@example.com and we will reach out to you within 24 hours.
App Analytics Reports:
These include ROI and Sales Reports which are updated every 3 hours on the Plobal Apps dashboard.
In case you require you have any issues with viewing these on your dashboard, please get in touch with firstname.lastname@example.org and we will reach out to you within 24 hours
Hope this article was useful :)