With PlobalApps, eCommerce store owners can easily target send Abandoned Cart Push Notifications. We have done integration with a third party analytics provider – CleverTap, which would help merchants to trigger a custom campaign for the same.

Following steps will allow any merchant to schedule a Push Notifications to users who are abandoning cart.

Steps to send Push Notifications 

1) Login PlobalApps Dashboard and Select 


2) Click Select App to send Push Notifications


3) Select Analytics Tab on the PlobalApp Dashboard


4) Select Advance in the Analytics in the PlobalApps dashboard 


5) In the CleverTap dashboard, select Messages in the Engage area. 


6) Click “+Message” button and Select "Mobile Push"


7) In "WHO do you want to send the campaign to?", click  "+Create an ad-hoc segment only for this campaign" to create an abandon cart ad-hoc segment.


8) Click Inaction card in "For triggered messages: Live user segments" section



9) Enter a Campaign Name for this Push Notification Campaign and Click "Continue to When"


10) In the "WHEN do you want to schedule this campaign?" add start date and time, end date and time and delay if any and Click "Continue to Who" button


11) In "WHO do you want to send this message to?" select the platform you want to target - iOS, Android or Both


12) Select "Added to Cart" event in the "Users who did" drop-down. You can select duration of the event in subsequent fields. Here we take "in the past" as parameter and 0 to 2 days as a time period of the Past user behavior. 


13) Select "Charged" event in the "Did not do any of these events section".You can select duration of the event in subsequent fields. Here we take "in the past" as parameter and 0 to 2 days as a time period of the Past user behavior. 


14) Select "Send to all users who qualify" as we want to target all first time users on real time basis and set Global message limits as "Send message everytime the user qualifies".

15) Click "Continue to What"

16) Click Select button in "Single message" section

17) For Single Message, enter Title and Message of the Push Notification.
[Note: Max. Push Notification Message length = 140 characters including space & shorter is better]

18) Check the Advanced checkbox to add Images, Sound file and App Deep links

19) Each Section iOS and Android have separate input field. 

a)  Toggle the button next to Sound file to enable Default OS Sound of the platform for receipt of an notification.  (Default Sound File is support on both iOS as well as Android)

b) Use following formats App Deep Links

Android CleverTap Push Notification

http://app-{{app-id}}.appdeep.link

http://app-{{app-id}}.appdeep.link/collections/{collection_id}

http://app-{{app-id}}.appdeep.link/products/{product_id}

iOS CleverTap Push Notification

app-{{app-id}}://

app-{{app-id}}://collections/{collection_id}

app-{{app-id}}://products/{product_id}

*Contact your Success Manager to get your unique {{app-id}}. Please refer Deep Links article for more information about how to use app deep links.

 
20) Click Continue to Overview button

21) Refer all the sections in the overview, in case all data is as per your requirement, Click "Schedule notification" button.

Want us to setup Push Notifications for you? Please write to us at services@plobalapps.com

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